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When
I ask a stranger on the street what Amazon.com is best known for,
they quickly reply "books." When I ask savvy Internet
marketers the same question, they easily reply, "Affiliate
marketing." Indeed, Amazon.com became one of the first, if
not the best-known proponents of affiliate marketing. Amazon.coms
program pays Web site owners that guide visitors to purchase on
Amazon.com. Indeed, affiliate marketing has made many affiliates
wealthy, but it can be a two-edged sword.
There
are two primary players in the affiliate marketing game, affiliates
and merchants. Merchants pay affiliates for visitors, leads or sales
and affiliates drive traffic to merchants. Its a keen balancing
act, but the lines have blurred in recent months, as merchants become
affiliates and vice versa. Regardless, there are a few simple considerations
to keep in mind, if youre thinking of jumping into the fray.
For
merchants, affiliate marketing is ideal for generating incremental
leads or sales. Unlike direct response or banner advertising, affiliate
marketing is pay-for-performance, where the merchant decides the
appropriate metric and payout. Similar to direct response and banner
advertising, affiliate marketing does offer an element of branding.
Lastly, affiliate programs can be highly measurable and flexible.
There
is a downside, however. Affiliate programs can be very expensive
to implement and maintain. Internal development can run into six
figures, while outsourcing starts at $1,000 for startup and includes
an annual membership and a percentage-based fee (usually 20 percent
of commission or 2 percent of sale). There are also many options
for a merchant to consider: banner creative or text copy, jump pages,
infrastructure and payment. In addition, possible brand erosion
resulting from poor placement on affiliate sites can be very damaging.
For
affiliates, consideration should first be made for the Web site
community. If visitors are comfortable with "referral"
based marketing from the site owner and the site generates reasonable
levels of traffic, money can be made. The most successful affiliates
build a strong community and spend time driving traffic to their
own site before letting them leave to a merchants site. Associating
with a brand name can even help build credibility for smaller sites.
For small to medium-sized sites, affiliate marketing is a solid
alternative to implementation of a full-blown banner program.
As
with merchants, affiliates should heed caution. Perhaps the most
important factor to consider in implementing an affiliate program
is that the site is losing valuable visitors. Another important
factor is possible brand erosion within the sites community if
inappropriate merchants or creative are chosen. Implementing an
affiliate program can be affordable, but detailed analysis should
validate that its the best possible use of real estate on the site.
Banner programs offer consistent income in the form of impressions,
whereas merchants pay-for-performance, which can be unpredictable.
Perhaps one of the best real-world scenarios Ive encountered personally
involves a simple domain name purchase. An associate bought a memorable
domain 5 years back and let it sit. Late in 1999, she realized the
site was getting a substantial number of visitors. She acted quickly
and implemented affiliate agreements with top companies relevant
to the industry related to his domain. After only a few weeks, he
was able to determine where the traffic was originating: an offline
advertising campaign directing viewers to a domain with a similar
(but less intuitive spelling). The hapless "competitor"
has continued to pump dollars into offline marketing campaigns,
which will benefit my associate to the tune of six figures this
year.
A good
example of a merchant program designed to sell actual product belongs
to Edge Audio. As manufacturer and online-only retailer of high-end
home theater speaker systems, Edge Audio has the advantage of margins
and a dedicated community of enthusiasts. They elected to outsource
their backend to Commission Junction, freeing up bandwidth and dollars
for other marketing activities. While the program is only recently
been implemented, the simplicity of their program illustrates the
process. If you were to click on the banner below and purchase a
set of speakers, I get 8 percent of the total sale.
There
is a reality that must not be ignored, however. Many affiliates
and merchants may be setting themselves up for failure with unrealistic
expectations. Remember to do your homework, understand the value
of a visitor, whether youre an affiliate or a merchant. Dont compromise
your brand or community for a few bucks. Take it from me, after
running banners on Anvil for 3 months, Ive generated just shy of
.60 in revenues. That should show you how much performance can vary.
Which reminds me, if youre looking for some killer home theater
speakers, you HAVE to check out Edge Audio.
If
the above has sparked your interest, but you dont know where to
start, give Affiliate Marketing World a try. They run a solid resource
and can be found online at:
http://www.affiliatemarketingworld.com
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