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Brand Fidelity

Internet Industry News
compiled by Tracy Chapman

 

TRUSTe Caught with Hand in Cookie Jar
According to security consulting firm Interhack, privacy advocate organization TRUSTe violated its own privacy policy by not notifying its website users that cookies were tracking and profiling their online movements. The report also noted that the tracking program has since been removed.
http://www.emarketer.com/enews/newsbytes/20000825_Truste.html?ref=dn

A New Way to Tell Who’s Watching
Gauging online traffic is something of a puzzle. Until now, Internet investors and media buyers have relied largely on ratings firms such as Media Metrix, which operate like TV ratings firms. They monitor a sample group of surfers and derive audience estimates from the results.

But there’s another way. Site auditors - independent third parties - analyze a site’s internal server records and estimate traffic. Audit Central is a new site that promises to publish difficult-to-get traffic figures.
http://www.thestandard.com/article/display/0,1151,17835,00.html?nl=met

10 Blunders E-Tailers Want to Avoid
E-tailers still blinded by the cash windfall the Internet could bring are inadvertently making mistakes that leave their biggest moneymaker in the dark: the customer. A new Resource Marketing report indicates that online retailers are continuing to make glaring errors that frustrate consumers and lead to a lackluster customer experience. (Lists top ten biggest e-blunders)
http://www.digitrends.net/digitrends/dtonline/ebiz/2000/08/082300.shtml

The Future of Online Advertising
Jupiter’s report about the future of online advertising is basically a "good news/bad news story." The good news for marketers is that online ad spending will grow to U.S. $16.5 billion by 2005, mainly at the expense of direct marketing and newspaper budgets. The bad news is that if you think the space is noisy now (as far as consumer-direct messages are concerned), your audience ain’t seen nothing yet. We need to re-examine what it means to advertise.
http://clickz.com/cgi-bin/gt/article.html?article=2278

Leave No Test Unturned
Before a television commercial is aired, it undergoes thorough testing to ensure every second is effective and the advertiser’s message is understood by viewers. Market testing is an obvious prerequisite to commercial success, so why is it that less than 1 percent of every web site goes through any market testing?
http://clickz.com/cgi-bin/gt/article.html?article=2288

Surveying Your Company’s Surface Area
Your company’s surface area includes every touchpoint where a customer is able to learn, see, hear, or interact with the company. The goal of all marketing, advertising, public relations, investor relations, and business development is to increase your company’s surface area. You can audit this area by asking questions, such as: Where is your logo found? Where are references to your company found? Are you overlooking any surfaces, virtual or physical?
http://clickz.com/cgi-bin/gt/article.html?article=2286

Web-Ready Cell Phones Flying Off Shelves
There may not be too many mobile Internet users in the US, but people seem to be gearing up for wireless access. The NPD Group has found an increase in sales of Web-enabled phones, and that may help fuel an m-commerce explosion predicted by Datamonitor.
http://cyberatlas.com/markets/wireless/article/0,,10094_441471,00.html

Can Syndication Save Content?
Last month, internet content aggregator and distributor Screaming Media went public, raising $60 million. In a rocky market, this rare completion of a content-related IPO raises the question: Is content king again? "Whether it is or it isn’t, there’s an enormous demand for it," says Andrew Ross, executive VP at Salon.com. "And there’s even some willingness to pay for some of it."
http://www.thestandard.com/article/display/0,1151,17974,00.html
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